Michael
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Recent activity by Michael-
How do I create a customer account with ACME?
Welcome to our ACME family: with a customer account you can order faster and easier and also collect ACME CARD points. Two ways lead to your personal account: You can register under the menu item ...
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How do I complain about my item?
ACME stands for reliability and highest quality. We live up to this claim every day with our quality management system. We are sorry if you nevertheless find a defect in one of our articles. Of cou...
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How can I return my items?
At ACME, return shipping is always free of charge. Were the items shipped through ACME (and not through our partners)? Then simply send your package to our logistics center within the return or can...
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Where is my return?
We digitally ensure that you can track the status of your return transparently and conveniently at any time.Please log in to your account for this purpose. Clicking on "All purchases" will show you...
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How long do I have to return my items?
Once you have ordered your favorite ACME items home, you can try them on and examine them at your leisure. You have a full 30 days to do so. Within this period you can return unworn and unused item...
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What payment options do I have?
Simply choose between different payment methods in our online store. Click on the desired option that is offered to you in your account: for example, credit card, Klarna Sofortüberweisung, Klarna p...
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My package arrived damaged. What can I do?
If your order did not arrive in perfect condition, we are very sorry - this should not happen. We pack our items to the highest shipping standards. However, damage in the mail cannot always be avoi...
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Can my package be delivered to a packing station?
How would you like to receive your ACME package? We comply with your wishes. You are welcome to have your new shoes or accessories delivered to a packing station near you. To do so, simply select t...
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How long will it take for my order to arrive?
Delivery times Once you have completed your online purchase, everything happens very quickly. Your ACME package will arrive within the next two to three business days.You can also find information ...
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What should I do if I received an item that I did not order?
Please accept our apologies if an item was mixed up in your delivery. You may also have received a product that you did not order. We assure you that we are always working on further optimizing our...